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The staff prepares the office for Sabre CEO Jo Bennett’s visit. Jo arrives to great fanfare by the office except Dwight, who refuses to stand for her or anyone except the President of the United States. Jo likes Dwight’s style. Jo’s two Great Dane dogs take a liking to Andy’s crotch to Andy’s dismay. Jo tells him he should be flattered. When Jo finds out Michael and Jim are co-managers doing one person’s job, she doesn’t like the set up.

As Valentine’s Day approaches Andy wants to give Erin a card. Andy’s plan is to give everyone in the office a card so it is not so obvious to Erin how much he likes her. Erin loves her card but doesn’t recognize Peanut’s Snoopy and Woodstock in the card, leaving Andy puzzled. Kelly gets a mushy card from Andy and thinks Andy is crushing on her. If only Kelly knew Andy didn’t bother to read the cards before passing them out and has no clue. After Kelly reveals her card to Erin, Erin is crushed knowing she can’t compete with the sophisticated Kelly for Andy’s affections.

As Jim and Michael wait on Jo’s decision about who will manage the office, Pam points out to Jim that Sabre salesmen have no cap on commissions. Jim realizes he can make twice as much as he does now and tells Jo and Michael that Michael, having more managerial experience, should be the office manager, while he goes back to sales. Michael finds out Jim’s plan and wants more money too, telling Jo as the manager with the most experience he feels Jim is more suited to be the manager. Jo decides to go with Michael’s decision. Jim becomes the manager, ticking off Jim and giving Michael a chance to go back into sales in the main office.

Dwight can’t believe Jim is now the sole manager for the office and meets with Ryan to devise a plan to get rid of Jim. Ryan suggests torturing Jim and Ryan and Dwight end up arguing. Dwight thinks Ryans ideas are stupid, giving Dwight the idea of getting rid of Ryan too. Michael sits at his sales desk and gets little work done, complaining about everything. Michael is dismayed by the smell in the room, an after effect of Phyllis’ medication she warned the office about via email. Michael longs for his old office and decides he’d be happier being the manager again.

As Andy waits at the copier, Kelly seems to be paying a lot of attention to him and he is perplexed. When Kelly gives Andy a kiss on the cheek, Erin is upset and Andy asks the other staff members what is going on with Kelly. Meredith tells Andy the Valentine’s card he gave Kelly is so romantic they’d be doing it in the bathroom by this point if she got the same card.

Michael tells Jim he wants his manager job back. Jim is relieved as they inform Jo about their decision. At this point Jo tells them she doesn’t care who runs the office, they can decide between themselves if they just stop bugging her about it. Michael enjoys his office again, having Erin bump up his computer keyboard’s synthesizer music.

Andy panics about the Kelly card and sends out a general email telling the staff the Valentine’s cards were just meant as friendship cards, sending Kelly into a rant about Andy’s true feelings for her. Andy makes it clear they are just friends because he likes someone else, which makes Erin’s day. Erin smiles knowing Andy likes her, not Kelly.